![]() So my initial email request wasn’t read by anybody. Well the only response I got from Paypal “service” was a system automated email inviting me to login with the usual instructions as how to solve your problem. But it finally landed as a prerequisite having a mobile phone number if you wanted to access your account and was stupidly asked why I wanted to access my account. Then it was a known technical issue for all account holders without a mobile phone number and that PayPal was working on a solution to come. I was told at first it was a technical issue and that case would escalate higher up. I repeated this process 3 times to get 3 different stories. No way to contact them but phone to their customer service number (female bot voice), go through a puzzle of questions and numbers to dial in, with an half hour wait until you get in touch with somebody who won’t help you because they can’t. No warnings, no messaging to my email to advise of the coming change. And my IP phones are not considered valid. I’m locked out of my own account since I don’t have or use any cell phone. Protecting their gains and profits is PayPal’s priority, but said to be holder’s account security. Since PayPal has gone private to shareholders they lost significant amounts of money to hackers retrieving small amounts from millions of accounts. For the last 2 months I’ve been unable to access my PayPal account because of this recent PayPal scheme that’s been applied worlwide for the last 2-3 years in sort of a random manner. I get the same window requesting to provide a mobile phone number just after entering user name and password. Having said that, I will add that I love PayPal and fully appreciate the real extra layer of security and protection they provide when purchasing and paying for things online but this new phone number requirement is not cool with me at all. You should never be forced to provide a phone number or even have a phone in order to use any type of service. What if, dare I say, you didn’t have a phone (gasp!) with which to provide a number and you instead only chose to utilize email as your primary source of communication? Should you then be penalized for this and subsequently not be allowed to use PayPal’s services? I say absolutely not. In once sense, I understand how this could indeed be another added layer of “protection”, but it should not be a requirement to provide a phone number in order to be allowed to continue to use your account. It seems to be an attempt to have every single piece of personal/identifiable information about you they can in order to “protect” you. ![]() PayPal RT000XXX:en_US(en-US):1.1.Yup. Same thing and I am not impressed one bit. Not sure why you received this email? Learn moreĬopyright © 1999-2022 PayPal, Inc. To get in touch with us, click Help & Contact. Emails from PayPal will always contain your full name. PayPal is committed to preventing fraudulent emails. Call or Reach us immediately at +1-888-xxx-xxxx If you haven't made this transaction and do not Authorize it. 00 USD which will be shown in your account within the next 24-48hrs. Thank you for your Successful Purchase using PayPal for Amazon Prime 1yr Subscription. Simply select PayPal Credit at checkout and enjoy No Interest if paid in full in 6 months. Timothy Lee Cotterill sent you an invoice for $219.00 USD (Please note that some details such as links and phone numbers have been removed for safety.) If you have been fraudulently billed go to PayPal’s Resolution Center at /disputes/ and report the fraud immediately.Go to your PayPal account (do not use links in the email!) and look at your purchase history to verify you haven't been fraudulently billed.If you receive an invoice you suspect to be fake or for a purchase you don't recall making, do not pay and do not respond using links or phone numbers in the email.Requests to act immediately to make payment or reverse payment. ![]() ![]() Invoices for purchases you have not made.This scam is being seen widely and has been reported by other institutions and in the media. Note that in some cases the amount and supposed purchase could vary. The invoice claims that the recipient has successfully made a purchase through PayPal for $219. The invoices for this scam may be generated in PayPal by the scammers, so while the purchase is fake, clicking on the links in the scam invoice may actually transfer payment via PayPal. This scam begins with phishing email that contains a PayPal invoice for a fake purchase. Subject lines for this scam follow the form of Invoice from Name (#) where the sender's name and invoice number will vary.
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